FAQ

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Here are clear answers about U.S. casino tax refunds, ITINs, and how our process works.
Yes. If you are not a U.S. citizen or resident, you may qualify for a casino tax refund under your country’s tax treaty with the United States. In addition to Canada, the following countries generally qualify for partial or full refunds: Austria, Czech Republic, Denmark, Finland, France, Germany, Hungary, Ireland, Italy, Japan, Latvia, Lithuania, Luxembourg, Netherlands, Norway, Poland, Portugal, Russia, Slovakia, Slovenia, South Africa, Spain, Sweden, Tunisia, Turkey, Ukraine, and the United Kingdom. If you’re unsure whether your country qualifies, contact us for a free eligibility check.
We handle everything for you. Our IRS-Authorized Acceptance Agents (CAAs) check your eligibility, apply for your ITIN if needed, and prepare and file your non-resident tax return directly with the IRS. There are no upfront fees — you only pay after you receive your refund.
Sometimes. If your country does not have a full treaty exemption, your verified gambling losses can offset your winnings on your U.S. return. You’ll need receipts or a win/loss statement from the casino to support your claim.
Yes. You can claim a refund on nearly all U.S.-based gambling winnings where 30 % tax was withheld — including casino jackpots, poker tournaments, racetracks, lotteries, and sports bets.
No. For Canadian residents, casual gambling winnings are not taxable in Canada. However, U.S. casinos must withhold 30 % from non-U.S. visitors. That money can often be recovered through a U.S. casino tax refund filed with the IRS.
All IRS refunds are issued in U.S. dollars by cheque and mailed directly to the address listed on your return.
Yes. We can help you request a replacement Form 1042-S from the casino or gaming venue. Provide your win date, casino name, and approximate amount, and we’ll assist you in retrieving it.
You have three years from the year of your win to file your refund claim with the IRS. Example: A win from 2022 must be claimed by the 2025 filing deadline.
Most IRS refunds take four to six months once filed. Processing times depend on the IRS workload and season. We’ll keep you updated from submission to refund.
No. The IRS must first process and approve your claim. Using an IRS-certified Acceptance Agent helps avoid mistakes and speeds up the process.
Residents of treaty countries are often exempt from withholding on games of chance such as slot machines, keno, or bingo. Other games, like poker or sports betting, may still be taxable. We’ll confirm which rules apply to your country before filing.
You’ll need: Your Form 1042-S from the casino A valid passport Proof you were not a U.S. resident at the time of the win These allow us to confirm your eligibility and file your refund correctly.
An Individual Taxpayer Identification Number (ITIN) is a U.S. tax ID issued by the IRS to non-U.S. individuals who must file a U.S. tax return but are not eligible for a Social Security Number. An ITIN is required for most casino tax refunds.
You’ll need: A completed Form W-7 Proof of identity and foreign status (usually a passport) A Form 1042-S or other proof of your U.S. winnings As an IRS-Authorized Acceptance Agent, we handle the ITIN application and certification process for you.

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